Last Version: July 21th, , 2021
In this context, personal data refers to any detailed information about personal or factual circumstances of a specific or identifiable natural person, such as name, telephone number, or address. We process your data within our system, if you are a user of BIT MUTUAL or when you visit our website for informational purposes. In addition, to provide our services, we transfer personal data to other BIT MUTUAL Affiliates or other third parties who responsibly process your data (e.g., to execute orders or contracts).
We also process personal data from publicly available sources (e.g., debtors' registers, commercial registers, association registers, media, press, internet, etc.). The collection and processing of publicly available data are authorized.
PERSONAL DATA PROCESSING
Among others, the following data will be collected, used, and processed by BIT MUTUAL to open a current account ("Register") and use the BIT MUTUAL Services:
● First and last name
● Birth date
● E-mail address
● Cell phone number
● Fiscal identification
● Identification document including:
- Type of identification document.
- Date of issue.
- Identification number
- Issuing authority
Please note that it is not possible to open an account if you do not provide your data.
INFORMATION COLLECTED BY BIT MUTUAL
We want you to understand the types of information we collect when you register and use BIT MUTUAL services. Information you provide to us when you register and create an account.
When you create an BIT MUTUAL account, you provide us with personal information including your contact information (email address, name, and password). You may also choose to add an SMS phone number.
Service Usage Information
Through your use of the Website, we also monitor and collect tracking information related to usages, such as date and time of access, device ID, operating system, browser type, and IP address. This information may be obtained directly by BIT MUTUAL or by third-party services. This service usage data helps our systems ensure that our interface is accessible to users on all devices and may assist during criminal investigations.
For all accounts, we collect transaction information, including deposit snapshots, account balances, trade history, withdrawals, order activity, and distribution history. This transaction data is monitored to detect suspicious trading activity for user fraud protection and legal case resolution.
To protect our users
We use the information we collect to protect our website, users' accounts, and files.
We use IP addresses and cookie data to protect against automated abuse, such as spam, phishing, and distributed denial of service (DDoS) attacks.
We analyze trading activity to detect suspicious behavior early to prevent potential fraud and loss of funds to bad actors.
To comply with legal and regulatory requirements
To respect the privacy and security of data that is stored through the Website. BIT MUTUAL reports our approach to comply with regulations, governmental requests, and user-generated inquiries. We will not disclose or provide personal information to third-party sources without the review of our legal case team and/or the prior consent of the user.
To measure Web Site performance
We actively measure and analyze data to understand how our services are being used. Our operations team performs this review activity to continually improve the performance of our platform and resolve issues with the user experience.
We continually monitor our systems activity data and communications with users to quickly find and fix problems.
To enforce our Terms & Conditions and other Agreements
It is very important to us and our users that we continually review, investigate and prevent any potentially prohibited or illegal activity that violates our Terms & Conditions. For the benefit of our entire user base, we carefully enforce our agreements with third parties and actively investigate violations of our posted Terms & Conditions.
BIT MUTUAL reserves the right to terminate service to any user who engages in activities that violate our Terms & Conditions.
HOW DOES BIT MUTUAL PROTECT YOUR PERSONAL INFORMATION?
BIT MUTUAL has implemented several security measures to ensure that your information is not lost, abused, or altered. Our data security measures include, but are not limited to: layered encryption technology with secure sockets, pseudonymization, internal data access restrictions, and strict physical access controls to buildings and files.
Please note that it is impossible to guarantee 100% secure data transmission over the Internet or electronic storage method. As such, we ask that you understand your responsibility to independently take security precautions to protect your personal information.
If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and contact BIT MUTUAL customer service immediately.
If you wish to limit the use or disclosure of your personal information in our possession, to exercise such rights you must send an email to the following address firstname.lastname@example.org with the subject "REQUEST FOR LIMITATION OR DISCLOSURE OF PERSONAL INFORMATION". Additionally, it must contain the following information.
1. User's name.
2. Statement of facts (brief explanation and
3. e-mail address to communicate the response to